Wednesday, 22 March 2006

Customer Service

Transport for London, who already have a quite a bad reputation with their customers, have now decided to contact one of them through their solicitor. What is Geoff's heinous crime? Saying he loves the tube and producing some alternative and silly tube maps. Maybe someone should tell TfL that this is not good PR?

So Geoff has taken the maps down for now. Fortunately, you can see them on this mirror. Seriously, rather than paying solicitor fees, TfL should really learn from the work done by Geoff as some of the maps are just great: I could use the distance, travel time or walk maps regularly. And the geographical maps are just awesome. TfL should make them all widely available rather than threaten their author.

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