Today, while discussing options for an identity federation solution, I had the following comment from one of my colleagues (I paraphrase as I don't remember the exact words):
The advantage with a Microsoft product compared to an open source product is that you get a good administration interface.
Note that no specific package had actually been mentioned so this was an obvious generalisation which may or may not be true. However, irrespective of the validity of the statement, why is it that some IT professionals have this view of open source software? Is there any grounding in this comment? And is there something that we, as the open source community, can do to change this mindset?