Friday, 13 January 2012

Yodel redefines the word Safe while John Lewis redefines Eco-Friendly

Last week-end I visited the John Lewis web site and bought a couple of Buiani folding chairs. I was advised that they would be delivered within 7 days via a standard delivery service, as opposed to the specialist delivery service you get when you buy larger items and who are very good.

So when I came back home on Wednesday night, I found a very large (more on that later) cardboard box outside my front door and in the letter box was this delivery notice:

Yodel delivery notice

Yodel delivery notice

You will note how they checked the a safe place box. They actually left the parcel outside my front door. Luckily I live in a relatively safe place so theft is unlikely. On the other hand, leaving an unprotected cardboard box outside, in London, in January, with something inside that may suffer from getting wet strikes me as a tad optimistic. Or did check the weather forecast before leaving the box outside?

Another thing that I found rather puzzling was the size of the box. It would have made sense had it contained normal chairs. But folding ones: surely they'd be shipped folded? All was revealed when I opened the box:

The big box

The big box

You will note the green stickers on the left side of the chairs with the FSC logo advising me that those chairs are made from wood from well-managed forests. Brilliant! Unfortunately the amount of Air Pad packaging filling in the box probably offsets all eco-friendly credentials imparted by the FSC logo. On the plus side, it probably means that I now have enough air pads to send presents to my two nieces until they reach adult age (uncles are meant to spoil nieces and nephews, that's part of the job description).


Ben said...

Brilliant! I had similar "safe place" delivery notices with stuff just left outside of our front door! (again, safe neighbourhood etc and everyting received, but who knows?!). Seems that in the scheme of things it's cheaper for these companies to call upon their insurance (if they have one) if something actually goes missing, than come back for a redelivery.

As for the box fit for unfolded chairs, and a lifetime supply of air pads... sorry but that's just a complete fail on their part, especially someone like John Lewis!

Mitturakul said...
This comment has been removed by the author.
Mitturakul said...

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